Isabelle Gervais

Discussions on the collection, handling, and use of data by companies and government institutions. Engagement with government on taxation matters, including proposed digital services tax. Provide input on immigration and training policies that support Canadians in finding meaningful employment and assist employers in securing skilled workers, particularly in areas such as marketing and AI. Engage in dialogue on the impact of trade agreements and tariffs, including the CUSMA, on marketing and its’ related services. Engage in discussions and consultations regarding the evolution of legislation, such as privacy, artificial intelligence and intellectual property laws that impact the competitiveness of marketing practices. Contribute insights to policy development aimed at growing Canada's digital economy to support competitiveness, including AI activities in the marketing sector. Engage in discussions regarding the evolution of privacy laws and regulations that impact marketing practices. Our aim is to contribute to the development of policies that effectively protect consumers while supporting innovation and economic growth in Canada's marketing sector. Competition Act: Discussions with government to ensure competition law and enforcement (with regards to deceptive marketing, misleading advertising provisions, and new measures related to competition in the digital economy) serves marketers and consumers.

Infrastructure - Expand opportunities for long-term investors to support infrastructure investment, including opportunities to support investment in housing. Pensions & savings plans – Engage with public office holders regarding enhancing retirement and savings security for Canadians through retirement planning, public and registered savings plans, annuities, etc. Prescription drugs - Seeking to raise awareness about prescription drug & workplace benefit coverage. Group benefits & paramedical health care – Engage with public office holders regarding health care programs and policy that may impact group benefit plans. Climate/Environment – Engagements related to the impacts of extreme weather on the health and wellness of Canadians and expanding opportunities to meet our decarbonization commitments. International relations & trade – Engage with public office holders regarding international relations as it relates to Canada’s insurance industry. This includes how best to maximize the benefits of Canada’s trade relations for the industry and broader economy. Insurance and health regulation and legislation - Engage with public office holders regarding Canada’s financial services and health care sectors, in relation to the insurance industry. This may include the industry’s governing legislation and regulations, taxation policy, administration, and related issues, guidelines & rules. Cyber security, data, and privacy – Engage with public office holders on how to ensure the safety and integrity of Canada’s insurance industry’s data and technology systems. This may include engagement on privacy legislation, policy, and technological innovation in the insurance industry.

Discussions relating to the legislative, regulatory, and policy developments related to digital currencies and cryptoassets Providing input on the prudential regulation of the banking sector Providing input on amendments to the Bank Act Providing input on federal budget measures that may impact the banking sector Discussions on supporting women’s advancement, career opportunities, and equitable outcomes in the financial services sector Discussing the Accessible Canada Act with the purpose of identifying, removing and preventing barriers for people with disabilities Discussions on strategies to mitigate tariff risks and navigate the review of the Canada-United States-Mexico Agreement Providing input on effective Artificial Intelligence regulation to balance risks and foster innovation Providing input on the regulatory framework to facilitate the process to become a federal credit union and support their operations Discussing plans on the Data Collection Modernization initiative Providing views on the Macroeconomic Stress Test (MST) 2.0 review Discussing Bill C-27 – Digital Charter Implementation Act, 2022, relating to the privacy and artificial intelligence provisions Discussions relating to the efficiency and effectiveness of the financial sector regulatory system Discussions on consumer issues relating to potential postal strike ensuring an appropriate scope of guidance Providing inputs on criminal interest rate as it relates to the calculation of the rate and exclusions Office of the Superintendent of Financial Institutions guidelines with respect to capital adequacy requirements, prudential limits and restrictions, accounting and disclosure, and sound business and financial practices Providing inputs on OSFI regulations and draft guidelines including in connection with culture, integrity and security, third-party risk, and operational risk Providing input on the development of the Consumer-Driven Banking Framework Providing inputs on Basel III Implementation with respect to capital floor phase-in and risk weights Providing inputs on Competition Act amendments Personal Information Protection and Electronic Documents Act (PIPEDA): seeking workable, practical approaches in the reform of PIPEDA Excise Tax Act with respect to Goods and Services Tax (GST) and Harmonized Sales Tax (HST) Support the development of an innovative, efficient, and secure payments ecosystem in Canada that benefits consumers Support the goals outlined in the National Cyber Security Strategy and collaborate with government, including the Canadian Centre for Cyber Security, to strengthen Canada’s cyber resiliency The Access to Basic Banking Services: seeking to clarify appropriate identification for opening accounts and to make account opening procedures more workable U.S. Mexico Canada Agreement (USMCA), trade agreements with other jurisdictions, World Trade Organization rules regarding cross-border trade in financial services Support the Government initiative of modernizing the Employment Equity Act and provide input to further strengthen the Act. Discussion relating to agricultural financing, including the efficient administration of the Advance Payments Program and the Canada Loan Administration Act Discussions relating to the development of Financial Consumer Protection Framework and voluntary commitments to promote protection for consumers Capital markets statutory, regulatory and self-regulatory organization regime applicable to banks as corporate issuers and their provincially regulated subsidiaries that are capital markets participants Discussion relating to housing finance framework, including reforms to expand housing supply, mortgage underwriting regulations and covered bonds Providing inputs on climate standards and disclosures Corporate governance statutory and regulatory regime for banks Canada Labour Code with respect to (i) impact on bank management of human resources, (ii) review of Part III of the Canada Labour Code, (iii) flexible work

Implications of lawful access legislation, C-22 on telecommunications service providers Provide information on the consultation processes between the CRTC and telecommunication providers. Government measures to combat financial crimes and fraud Matters related to internet connectivity for new housing developments in Canada and Build Canada Homes. Lawful access requirements of Electronic Service Providers as outlined in Bill C-2, "Strong Borders Act." Policies and regulations relating to First Nations identification and eligibility for affordable telecommunications services. Policies and regulations related to the operation of Rogers Bank, with respect to financial sector regulations governing the Bank including issues under the Bank Act and consumer protection regulations. Matters related to Rogers’ acquisition of further shares in Maple Leaf Sports and Entertainment Canada, US, Mexico Free Trade Agreement (CUSMA), specifically provisions related to copyright, culture, telecommunications and broadcasting. Matters relating to Canada’s cybersecurity, specifically issues relating to public/ private partnerships designed to prevent the disruption of critical infrastructure and cyber systems. Policies, consultations and regulations related to the Broadcasting Act, Online News Act, Telecommunications Act, Copyright Act, and PIPEDA, the Artificial Intelligence and Data Act. Spectrum and telecommunications policies including wireless networks and roaming, spectrum auctions and digital economy, satellite to mobile technology, as well as public safety broadband network. Commitments related to the acquisition of Shaw Communications. Policies and programs that promote equity of opportunities and address accessibility issues for Canadians. Issues pertaining to professional sports and sport programs in Canada, alongside policies related to a growing Canadian sports economy. Broadcasting policies and regulations related to a modernized broadcasting system that fosters competition in the Canadian industry. Broadband policies and regulations, including rural broadband, the measurement of internet performance, competitive dynamics of broadband and availability of wholesale internet access and affordable internet. Bringing awareness of rising rates of network theft, tampering and vandalism of telecommunications infrastructure, retail robberies and sharing industry experiences of a need for criminal justice responses. Implementation of Bill C-18, the Online News Act, which gained royal assent in June 2023, as well as production supports for Canadian local news. Marketing of food and beverages to children as it relates to Bill C-252, An Act to amend the Food and Drugs Act. The Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP), specifically provisions related to copyright, culture, telecommunications and broadcasting. Telecommunications industry experiences with emergency outages and resolutions in the context of Bill C-58, An Act to amend the Canada Labour Code and the Canada Industrial Relations Board Regulations, 2012. Single event sports betting, as it relates to the impact on gaming in Canada. Safety Code 6, limits for exposure to radio frequency electromagnetic energy Radiocommunications Act, specifically sections related to satellite signal theft. Procurement policies, specifically polices related to mobile devices and associated support services and solutions. Policies related to the adoption of Information and Communications Technologies (ICT) by Small and Medium-sized Enterprise (SMEs). Corporate taxation under the Income Tax Act, specifically the calculation of tax on digital infrastructure, the calculation of Capital Cost Allowance (“CCA”) and the calculation of country-by-country (“CbC”) reporting. Copyright Act, specifically sections related to fairing dealing, anti-piracy and claimed infringement. An Act to enact the Consumer Privacy Protection Act and the Personal Information and Date Protection Tribunal

Advocacy regarding pending CRTC review of Wireless Code Replacement Worker Legislation - TELUS is interested in legislation that bans replacement workers during a labour dispute as it would hinder our ability to operate and provide ongoing service to customers. Providing input to the government for development of an anti-fraud strategy to create an integrated fraud takedown framework. Discussions regarding federal support for science and research talent development, with a focus on creating public-private partnerships that enhance education and training opportunities. These efforts aim to advance social good by increasing the participation of women and marginalized groups in the digital economy and STEM sectors. Developing protocols for Canada’s Greenhouse Gas Offset Credit System Advocacy for potential amendments to the Copyright Act, with respect to updating unclear regulation of Internet Service Providers. Advocacy regarding fibre-to-the-premises wholesale access; including discussions about TELUS' expansion and extended offerings. Advocacy regarding improving resilience and redundancy in TELUS’ network, including the potential to expand remote network connectivity and build out critical infrastructure in the North. Communicating with the government about how to support adopting digital tools in the agriculture sector. Advocacy concerning the development and implementation of national artificial intelligence policies, including but not limited to the Sovereign AI Compute Strategy and the AI Compute Access Fund. Informing officials about TELUS' plans to monetize passive infrastructure. Informing Federal officials about the risks posed by copper theft to public safety and telecommunications infrastructure, and advocating for enhanced collaboration between governments (provincial and federal) and industry to address this growing issue effectively. Advocating for stricter regulations around theft and damage of telecommunications infrastructure through Bill C-26: An Act respecting cyber security, amending the Telecommunications Act and making consequential amendments to other Acts. Review of the Personal Information Protection and Electronic Documents Act (PIPEDA) as relates to communications and data service providers’ obligations Regulatory environment affecting the Canadian wireless market, including regulatory framework with regard to the requirements around rural network infrastructure builds, the policy framework around spectrum auction rules and regulations on the purchase of existing Canadian wireless companies. Potential Amendments to the Broadcasting and Telecommunication Acts, with respect to streamlining regulation of the broadcasting and telecommunication industry. Policy framework with respect to the relationship between digital/wireless connectivity and climate policy. Policy Framework with regard to the terms and conditions of auction for Spectrum Licences Informing Federal officials around TELUS initiatives in the Health Care field and communicating the need for increased cooperation in developing next generation health care services between all levels of Government. Critical infrastructure and cyber security - protection of facilities, networks, technology, assets and systems. Canadian Radio-television and Telecommunications Commission review of Basic Telecommunications Services Broadcasting Policies Relating to Specialty Television Broadcasting Policies Relating to Conventional Television Broadband Canada – Connect to Innovate program which is of interest to TELUS, with respect to advancing rural and remote network connectivity in Canada. Bills related to lawful access obligations that will have a direct impact on the Company from a financial and operational perspective, as well as impact on TELUS customers from a privacy perspective, and with respect to obligations imposed on carriers with respect to intercept and subscriber information. As a supplier to the Government of Canada, TELUS regularly engages in di